Sharon Kitzman on Using Data to Cut Down on Spam

Matt Carpenter on Addressing Inefficiencies in Service Departments

Dayna Kleve on Empowering Employee Resource Groups

Chris Garcia on Digitizing the Automotive World

Hollyanne Peck on the Meaning of Ultra Luxury

Joanna Cooper on Building People Who Build Trucks

Jennifer Kolstad on Creating a Cohesive Customer Experience Through Design

Bob Welby on the Importance of Being Known As a Customer

Dinos Constantine on the One-Price Model in a Dynamic Price Age

Kirk Preiser on Bridging OEM and Dealer Customer Experience

Aladdin A. Khazravan and Eric Khazravan on Reigniting the Personalized Customer Experience with DealerCards

Brandiss Drummer on Teaching People To Think Outside The Box

Zarif Haque and Federico Ranero on Moving Vehicles in a Developing Market

Chad Collier on Addressing Gaps in the Customer Experience

Neerav Bhansali on How Data Needs To Function in Automotive

Joe Shaker on Fixing Communication Gaps

Nathan Hecht on Building an Amazing Transaction Experience

Bill Cariss on the Advantages of the Connected Car for the Dealer

Elgie Bright on Equipping the Next Generation of Dealers

Mike Darrow on Helping Consumers Find Their Fit